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Receptionist more...
Location:Fargo, ND
Company:Rasmussen College
First posted:May 26, 2017
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Receptionist - Part Time (25 Hours/Week)

Rasmussen College

The Company:

Rasmussen College is a regionally accredited private college that is dedicated to changing lives and the communities it serves through high-demand and flexible educational programs. Since 1900, the College has been committed to academic innovation and providing the highest standard of education while empowering students to pursue a college degree. Rasmussen College offers certificate and diploma programs through associate's, bachelor's and master's degree programs online and across its 22 Midwest and Florida campuses. A pioneer in online education, the College is helping lead advancements in innovations such as competency-based education and comprehensive student support services that help working adults advance their careers. The College is also committed to providing a positive impact on society through public service and a variety of community-based initiatives. For more information about Rasmussen College, please visit  rasmussen.edu .

Reporting Relationships:

The Receptionist reports to the Campus Director or Advising Manager.

Responsibilities:

The Receptionist works in a team environment to support the campus in operating efficiently and effectively while serving students.  The Receptionist serves as a resource for campus departments when support and information is requested.  The Receptionist will follow the policies and procedures adopted by the College in performing the duties of the position, including adhering to the Family Educational Rights and Privacy Act (FERPA) in handling student information.

Additional responsibilities include:

  • Oversee the welcome area/front desk
  • Answer and refer incoming calls and concerns to the appropriate party
  • Assist with facilities related issues, and other concerns
  • Manage the community calendar for the campus, make room reservations and maintains the Welcome Area
  • Assist with opening and closing the campus
  • Support with pulling reports and gathering data for day to day operations
  • Maintain inventory and order campus supplies
  • Reconcile and prepare incoming and outgoing mail and packages
  • Prepare letters as needed to include filing and documenting in student record
  • Develop and nurture collaborative relationships with peers and managers to support the team effort for student and college success
  • Keep abreast of and maintain strict adherence to all institutional, governmental and accreditation policies, regulations, codes of conduct at all times
  • Possess a high level of integrity in all interactions with students and employees by showing a regard for both the stated expectation of the policy as well as its intent
  • Actively contribute to the learning environment and collegial experience for students and employees; provide constructive and appropriate input and ideas to assist the college in decision-making and process improvement
  • Makes the best use of time/resources and prioritizes activities; stays focused in spite of distractions
  • Perform other duties as requested.

Requirements:

  • Associate's degree from an accredited institution is required, Bachelor's degree preferred.
  • Candidates must possesses strong organizational skills with the ability to multi-task and manage interruptions while delivering within tight deadlines.
  • Must have a strong command of the English language, in both oral and written form.
  • Proficient in Microsoft Office Suite, in particular, proficiency in MS Excel; student information system experience preferred.
  • Ability to work independently and collaboratively as a member of a team and with other departments both in person and virtually.
  • Proven customer service in a professional environment.
  • Must be self-motivated, flexible, patient and solutions-oriented.
  • Ability to work a flexible schedule, including occasional evenings and weekends

At Rasmussen, we are proud to be an equal opportunity employer. We are committed supporting and encouraging diversity in the workplace. We welcome our employee's differences regardless of race, color, creed, religion, gender, national origin, sexual orientation, marital status, age, gender identity, disability or veteran status.

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