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Sr Specialist Outreach - Government Business more...
Location:Greenvale, NY
Company:Northwell Health
First posted:September 23, 2016 (last updated 30+ days ago)
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Job Description

As a Senior Specialist you will identify and participate in the development and implementation of projects and activities to enhance market development business based efforts for the North Shore-LIJ Health Plan and related products. Lead, guide and provide training to Outreach Specialists and assigned staff.

Responsibilities Include:
* Leads, guides and provides training to Outreach Specialists and assigned staff.

* Collaborates with Sales department to develop marketing and sales training materials.

* Participates in the strategic planning for marketing group.

* Collaborates with Marketing on departmental needs to develop stronger community presence.

* Collaborates with Network Development and Contracting to develop, maintain and increase enrollment and member satisfaction from all market channels of the North Shore-LIJ Health Plan catchment area.

* Establishes new and maintains existing relationships with key community organizations and leaders, including but not limited to the Provider community, Social Adult Day Centers (SADC), Home Attendant Agencies (HHAs), Community Based Organizations (CBOs), Nursing Homes, CHHA's, LHCSA's, FBOs, political leaders, advocacy groups, and the provider community.

* Educates consumers in the communities served by North Shore-LIJ Health Plan and related products including the benefits of enrolling in our programs.

* Conducts presentations and educates physicians, social workers, nurses and other health and human service providers about various insurance products including the Managed Long Term Care Plan (MLTCP), Fully Integrated Duals Advantage (FIDA) Medicare Advantage and Managed Medicaid programs.

* Provides assistance in the areas of member education classes, health promotion initiatives and data collection and recording.

* Acts as community services resource for the team.

* Coordinates and completes special projects, as assigned.

* Ensures marketing materials are compliant with Department of Health and the Center for Medicare and Medicaid Services regulatory standards.

* Ensures marketing events and publicity efforts are documented and communicated through the Health Plan Management System on the month prior to the scheduled event.

Qualifications

* Bachelor's Degree in Marketing, Business Administration or related field, required.
* Minimum of four (4) years Managed Medicare / Medicaid sales OR community outreach experience AND prior experience marketing to a culturally diverse target population, required.
* Valid driver's license, required.
* Proficiency in Microsoft Word, Excel and Power Point applications.
* Excellent interpersonal, oral and written communication and presentation skills, required.
* Bilingual skills, preferred.

Our Culture:

Transforming care, optimizing patient satisfaction and creating better patient outcomes are just some of the things our talented team members are doing at North Shore-LIJ each and every day. As a culture committed to providing our customers with the highest quality service, we stand behind our core values: Patients first; Caring; Excellence; Innovation; Integrity and Teamwork. It is our commitment and our culture that sets us apart from others and is the cornerstone of everything we do. Join an organization whose team members are valued, cared for and offered continuous opportunities to grow. Click on the link to learn more about us: (please use the apply button below)

Please note: North Shore-LIJ is a smoke-free environment. Smoking and the use of tobacco products is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. Free smoking cessation programs and quit medications are offered to team members who wish to quit through the North Shore-LIJ Center for Tobacco Control. Smoking and the use of tobacco products is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. Free smoking cessation programs and quit medications are offered to team members who wish to quit through the North Shore-LIJ Center for Tobacco Control.

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